Homes On The Go - Terms Of Service

Terms Of Service Homes On The Go

Effective date: 12 May 2026
Last updated: 12 May 2026

These Terms of Service govern access to and use of the Homes On The Go website, enquiries, booking communications, landlord engagement services, housing-related support services, and any related digital content or communications made available by Homes On The Go Limited.

By using the website or engaging with any service offered by Homes On The Go, the user agrees to be bound by these Terms of Service. If the user does not agree, the user should not use the website or services.

1. Business details

Homes On The Go Limited is a private limited company incorporated in England on 17 January 2024 and listed by Companies House as active.

Registered office: Eleven Brindley Place, 2 Brunswick Square, Birmingham, England, B1 2LP.

2. Scope of these terms

These terms apply to:

Visitors to the Homes On The Go website.
People making property, housing, booking, landlord, or service enquiries.
Landlords, partners, applicants, occupants, or other users who engage with Homes On The Go through the website, email, telephone, forms, messaging platforms, or social media.
Any person accessing downloadable content, application forms, marketing materials, or other information provided through the website.

3. Services

Homes On The Go may provide services including housing-related support, property or accommodation enquiries, landlord engagement, resident or property management support, and related administrative or digital services. Companies House records list the company under SIC codes 55900 and 98000, which supports this general service description.

All services are subject to availability, suitability checks, property availability, internal approval processes, and any separate written agreement that may apply to a booking, placement, tenancy, licence, management arrangement, support arrangement, or partnership.

Nothing on the website constitutes a guarantee that accommodation, placement, support, management, or related services will be available to any specific person, property, landlord, or organisation.

4. Website use

Users must use the website lawfully and must not:

Submit false, misleading, or incomplete information.
Attempt to gain unauthorised access to the website, hosting environment, forms, email systems, or related systems.
Upload or transmit malicious code, spam, or harmful material.
Copy, scrape, reproduce, or exploit website content for commercial purposes without written permission.
Use the website in a way that could damage, disable, overburden, or impair the website or interfere with another user.

Homes On The Go may suspend, restrict, or terminate access where misuse is suspected.

5. Enquiries and no guaranteed placement

Submitting an enquiry, referral, application, or contact form does not create a tenancy, licence, management agreement, booking contract, support agreement, or any promise of service.

Any accommodation, housing, management, or support arrangement will only become binding when confirmed in writing by Homes On The Go or under a separate signed agreement, depending on the service involved.

Users are responsible for ensuring that information they provide is accurate and kept up to date.

6. Fees and payments

Where a service involves fees, charges, deposits, booking payments, management fees, or other payable sums, the applicable amount and payment terms should be set out clearly before the transaction is completed, because payment terms are a core part of terms of service for paid services.

Unless otherwise agreed in writing:

Fees must be paid in cleared funds by the due date.
Late or failed payments may result in delay, suspension, cancellation, or refusal of services.
Any refund entitlement will be governed by the specific service terms, the nature of the booking or arrangement, and any mandatory consumer rights that apply.

Where separate service-specific agreements exist, those payment terms will take priority over this general website document.

7. Consumer rights

Nothing in these terms excludes or limits any rights a consumer may have under applicable law in England and Wales, including rights that cannot legally be excluded.

Where the user is acting as a consumer, Homes On The Go should ensure that pre-contract information, cancellation rights, and refund information are provided where legally required for the relevant service.

8. User content and submissions

If a user sends documents, reviews, testimonials, images, messages, feedback, or other material to Homes On The Go:

The user confirms that they have the right to provide that material.
The user grants Homes On The Go a non-exclusive, royalty-free licence to use, store, copy, and process that material for the purpose of responding to enquiries, delivering services, maintaining records, improving operations, or marketing where legally permitted.
Homes On The Go may remove or decline to publish user-submitted content at its discretion.

Personal data contained in submissions will be handled in line with the Privacy Policy.

9. Intellectual property

The website, branding, logos, text, graphics, layouts, downloadable materials, and original content made available by Homes On The Go remain the property of Homes On The Go and/or its licensors unless stated otherwise.

Users may view and print pages for personal, non-commercial use only. No content may be copied, republished, adapted, distributed, or used for commercial gain without prior written consent.

10. Accuracy of information

Homes On The Go aims to keep website content accurate and up to date, but does not guarantee that all information is complete, current, or error-free at all times.

Property details, service descriptions, availability, pricing, timeframes, and eligibility criteria may change without notice.

Content on the website is for general information only and should not be treated as legal, financial, housing, or professional advice.

11. Third-party links and platforms

The website or communications may contain links to third-party websites, software, booking tools, payment providers, maps, forms, or social media platforms.

Homes On The Go is not responsible for the content, availability, security, or privacy practices of third-party services. Use of third-party services is subject to their own terms and policies.

12. Privacy and data protection

Homes On The Go should maintain a separate Privacy Policy explaining how personal data is collected, used, stored, and protected, as a standard and recommended companion document to terms of service.

By using the website or submitting information, the user acknowledges that personal data may be processed in accordance with that Privacy Policy and applicable UK data protection law.

13. Service suspension and termination

Homes On The Go may suspend, withdraw, or change any part of the website or services at any time, particularly for maintenance, legal, operational, or security reasons.

Homes On The Go may refuse or end a user's access to services where there is suspected fraud, abusive conduct, breach of these terms, legal risk, safety concerns, or failure to meet required eligibility or compliance standards.

Termination of access does not affect any rights or obligations that accrued before termination.

14. Limitation of liability

To the fullest extent permitted by law, Homes On The Go will not be liable for any indirect, incidental, special, or consequential loss, or for loss of profit, business, opportunity, data, goodwill, or anticipated savings arising from use of the website or reliance on website content.

Where liability cannot legally be excluded, Homes On The Go's liability will be limited to the minimum extent permitted by law and, where appropriate, to the amount paid by the user for the relevant service.

Nothing in these terms excludes or limits liability for fraud, fraudulent misrepresentation, death, or personal injury caused by negligence, or any other liability that cannot be excluded by law.

15. Indemnity

A user who breaches these terms or misuses the website may be responsible for any losses, costs, claims, or expenses incurred by Homes On The Go as a result, to the extent permitted by law.

16. Changes to these terms

Homes On The Go may update these terms from time to time. The latest version should always be posted on the website with the revised date shown at the top.

Continued use of the website or services after updated terms take effect will constitute acceptance of those revised terms.

17. Governing law and jurisdiction

These terms are governed by the laws of England and Wales.

Any dispute arising out of or in connection with these terms or the use of the website will be subject to the exclusive jurisdiction of the courts of England and Wales, unless mandatory consumer law provides otherwise.

18. Contact

The website should include a clear contact route for legal notices, complaints, and general enquiries, such as:

info@homesonthego.co.uk
07777152891
Eleven Brindley Place, 2 Brunswick Square, Birmingham, England, B1 2LP.
www.homesonthego.co.uk