Accessibility Statement

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Homes On The Go is committed to making our website as accessible and user-friendly as possible for everyone.

We want as many people as possible to be able to use this website. For example, you should be able to:

zoom in up to 300% without text spilling off the screen.
navigate most of the website using a keyboard.
navigate most of the website using speech recognition software.
listen to most of the website using a screen reader.
change colours, contrast levels and fonts through your browser or device settings.

We have also made efforts to use plain language wherever possible so that our content is clear and easy to understand.

How accessible this website is

We know that some parts of this website may not be fully accessible yet. For example:

some older PDF documents may not be fully accessible to screen reader users.
some images may not yet have alternative text.
some headings, links or form labels may not always be as clear as they should be.
some third-party content or embedded features may not work as well with assistive technologies.

We are working to improve accessibility across the website as part of our ongoing development and content updates.

Feedback and contact information

If you need information on this website in a different format, such as accessible PDF, large print, easy read, audio recording or braille, please contact us:

Email: [insert your email address]
Phone: [insert your phone number]
Website: [insert your website contact page link]

We will do our best to respond promptly and help you get the information you need.

Reporting accessibility problems

If you find any accessibility issues on this website, please let us know. We welcome feedback and use it to help improve our services.

You can contact us using the details above and include:

the page you were using.
what the problem was.
what assistive technology you were using, if applicable.

Enforcement procedure

If you are not satisfied with how we respond to your complaint, you can contact the Equality Advisory and Support Service (EASS).

Visit the UK government website for details on how to contact the EASS.

Technical information about this website’s accessibility

Homes On The Go is committed to making its website accessible in line with recognised accessibility standards and best practice.

This website is intended to work with recent versions of major browsers and assistive technologies, including:

keyboard-only navigation.
screen readers.
text resizing and zooming.
modern desktop and mobile browsers.

Non-accessible content

The content listed below is not fully accessible for the following reasons.

Non-compliance with the accessibility regulations

Some older documents may not have been created with accessibility in mind.
Some images may not yet include alternative text.
Some link text or form labels may not always be as descriptive as they should be.

Disproportionate burden

At this time, we have not identified any accessibility improvements that would be a disproportionate burden to fix.

Content outside the scope of the regulations

Some third-party content and embedded services may not be fully under our control. Where possible, we aim to choose accessible alternatives or provide support where needed.

How we test this website

We review the website regularly and make accessibility improvements as part of our ongoing work.

Our checks may include:

manual testing.
browser-based accessibility tools.
reviewing new content before publication.
checking that key pages and forms remain usable for keyboard and screen reader users.

Preparation of this statement

This statement was prepared on 14 May 2026.

It will be reviewed regularly and updated when needed.